Under postal sector regulations, all licensed courier and express service operators are required to charge a minimum of twice the Bahrain Post basic letter tariff (for letters up to 50 grams). This requirement is in place to help preserve the universal service obligation across the Kingdom.
Operators found to be charging below the required minimum may have their license suspended and may be subject to further regulatory action in accordance with applicable laws and regulations.
Fees
| License categories | Fees | License renewal | Term |
|---|---|---|---|
| Local courier and express companies up to 30 kg | BD 500 upon issuing the license | 5% of the total sales (cannot be less than BD 500) | 1 year |
| International courier and express operators up to 30 kg | BD 1,000 upon issuing the license | 5% of the total sales (cannot be less than BD 1,000) | 1 year |
Quality of Service Standards
Licensed operators must define their own service standards and clearly communicate them to both customers and the Postal Regulator.
License Renewal
Operators should submit a request to renew their license no later than three months before its expiry to avoid service disruption.
Other Information
All licensed postal, courier, and express service providers must share the following information with their customers:
- List of tariffs
- List of Service standards
- Compensation rules and procedures
- Complaint handling procedures
- Process for handling undelivered items
Last Updated Date: 26-04-2025
